Your information, handled with care.

When you contact 1st Key Realty through this website — for example, through a buyer consultation form, seller or home-valuation form, relocation inquiry, or general contact form — we collect the information you provide, which may include:

• Your name, email address, and phone number.
• Your property address or the area where you are considering buying or selling.
• Details about your real estate goals, timeline, and preferences that you choose to share.
• Technical information automatically collected when you browse, such as your browser type, device, pages visited, and approximate location derived from your IP address.

We use the information you provide to:

• Respond to your inquiry and provide the real estate services you request.
• Prepare home valuations, buyer consultations, and relocation guidance.
• Send you property information, market updates, and follow-up communications you have requested or consented to receive.
• Improve our website, services, and client experience.
• Meet legal, regulatory, and record-keeping obligations.

We do not sell your personal information.

We use reasonable administrative, technical, and physical safeguards designed to protect your information against unauthorized access, loss, or misuse. Access to inquiry information is limited to those who need it to serve you. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we treat the protection of your information as a core responsibility.

We retain inquiry and client information for as long as needed to provide our services, maintain our business records, and satisfy legal or regulatory requirements. When information is no longer needed, we delete or de-identify it. You may ask us to delete your information at any time using the contact details below.

We share your information only with trusted service providers who help us operate our business, and only as needed for them to perform their services. This includes:

• GoHighLevel, the customer relationship management (CRM) platform we use to store inquiries, manage follow-up, and send communications you have requested or consented to receive.
• Website hosting, analytics, and email/SMS delivery providers that process information on our behalf.
• Real estate service partners (such as lenders, title companies, or inspectors) only when you ask us to make an introduction.

We may also disclose information when required by law, regulation, or legal process, or to protect our rights and the safety of others.

When you provide your phone number or email address and check the applicable consent box on one of our forms, you agree that 1st Key Realty may contact you by phone, email, or text message about your inquiry and related real estate services.

• Message frequency varies based on your inquiry and activity.
• Message and data rates may apply.
• You can reply STOP to any text message to opt out at any time.
• You can reply HELP for assistance.
• Consent to receive marketing messages is not required to receive real estate services from us.
• You may unsubscribe from marketing emails using the link included in each email.

You may contact us at any time to:

• Ask what information we hold about you.
• Correct or update your information.
• Request deletion of your information, subject to legal record-keeping requirements.
• Withdraw consent to SMS or email communications.

Our website includes property search tools and links provided by third parties, including IDX Broker. When you use those tools or follow those links, the third party's own privacy policy applies to the information they collect. We encourage you to review their policies.

We may update this Privacy Policy from time to time. The effective date above shows when it was last revised. Continued use of the website after an update means you accept the revised policy.

If you have questions about this policy or your information, contact us: